> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinluminous.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create customer return

> Create a new customer return against an existing sales order. Use `transaction_type` to control whether a
refund order is generated alongside the return:

- `return-only` (default): just the return order
- `refund-only`: refund only, no return order
- `return-and-refund`: both, linked

Returns are created in `Pending` status. Call `PATCH /returns/{id}/receive` to mark them received and
(optionally) restock inventory.




## OpenAPI

````yaml /api-reference/build.yaml post /returns
openapi: 3.0.0
info:
  title: Luminous API
  version: 1.0.0
  description: API documentation for Luminous
servers:
  - url: https://{companyName}.api.joinluminous.com/external/api/v1
    variables:
      companyName:
        default: companyName
        description: Your company-specific subdomain
security: []
tags:
  - name: Products
    description: Get and manage products
  - name: Pricing
    description: Manage price schedules, levels, and customizations
  - name: BOMs
    description: Manage Bills of Materials (BOMs)
  - name: Labels
    description: Label rendering via Labelary ZPL service
  - name: Companies
    description: Manage business accounts and their associated data
  - name: Contacts
    description: Manage contact information for individuals
  - name: Suppliers
    description: Manage suppliers (factories) — vendors used on purchase orders
  - name: Supplier SKUs
    description: Manage per-supplier SKU and unit-cost overrides for products
  - name: Locations
    description: Manage warehouses and locations
  - name: Inventory
    description: Get and adjust product stock levels
  - name: Lots
    description: Create, update, and delete product lots (batches)
  - name: Transfer Orders
    description: Manage transfer orders
  - name: Fulfillment Orders
    description: Manage fulfillment orders and picklists
  - name: Purchase Orders
    description: Get and modify purchase orders
  - name: Receiving Reports
    description: Manage receiving reports
  - name: Payment Obligations
    description: Manage payment obligations for purchase orders
  - name: Sales Orders
    description: Manage sales orders and sales order shipments
  - name: Purgatory
    description: >-
      Inspect and resolve non-posted sales orders in the purgatory staging
      workflow
  - name: PickFlow Shipping
    description: >-
      Provider-agnostic shipping rates, services, packages, and label purchase
      for PickFlow
  - name: Cycle Counts
    description: >-
      Create, drive, and post PickFlow cycle counts — batches, per-warehouse
      sessions, and CSV import/export
  - name: Print Stations
    description: List paired print stations and enqueue print jobs to them
  - name: Invoices
    description: Get and manage invoices
  - name: Work Orders
    description: >-
      Manage work orders — production lifecycle, steps, materials, links,
      shipments, and comments
  - name: Production Batches
    description: Group and manage work orders as production batches
  - name: Bills
    description: >-
      Accounts payable bill management, payments, attachments, allocations, and
      variance
  - name: Prepayments
    description: Manage vendor prepayments and applications
  - name: Vendor Credits
    description: Manage vendor credits and applications
  - name: Vendor Returns
    description: Manage vendor returns and credit generation
  - name: Customer Returns
    description: Manage customer returns (sales returns), receiving, and restock behavior
  - name: Stock Snapshot
    description: Point-in-time stock snapshots with export support
  - name: Consumption
    description: Consumption reports and exports
  - name: Inventory Aging
    description: Cost-layer-based inventory aging reports
  - name: Bills Reports
    description: Accounts payable bills aging reports
  - name: Forecast
    description: Materialized forecast data
  - name: Reports
    description: Close the books, inventory discrepancy, transaction COGS, and EDI reports
  - name: Tags
    description: Add/remove tags across various resources
  - name: Custom Fields
    description: Get and set custom fields across various resources
  - name: Currency
    description: Currency configuration, exchange rates, and conversion
  - name: Integration Mappings
    description: Manage integration mappings for external systems
  - name: Integration Field Mappings
    description: Manage field-level mappings between Luminous and external systems
paths:
  /returns:
    post:
      tags:
        - Customer Returns
      summary: Create customer return
      description: >
        Create a new customer return against an existing sales order. Use
        `transaction_type` to control whether a

        refund order is generated alongside the return:


        - `return-only` (default): just the return order

        - `refund-only`: refund only, no return order

        - `return-and-refund`: both, linked


        Returns are created in `Pending` status. Call `PATCH
        /returns/{id}/receive` to mark them received and

        (optionally) restock inventory.
      operationId: createReturn
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - sales_order_id
                - items
              properties:
                sales_order_id:
                  type: integer
                order_date:
                  type: string
                  format: date
                  nullable: true
                is_posted:
                  type: integer
                  enum:
                    - 0
                    - 1
                  nullable: true
                  description: Optional. When `1`, the return is created already received.
                restock:
                  type: boolean
                  nullable: true
                  description: >-
                    When true, inventory is restocked on receive (default
                    behavior).
                transaction_type:
                  type: string
                  enum:
                    - return-only
                    - refund-only
                    - return-and-refund
                  nullable: true
                items:
                  type: array
                  minItems: 1
                  items:
                    type: object
                    required:
                      - sales_order_item_id
                      - quantity
                    properties:
                      sales_order_item_id:
                        type: integer
                      quantity:
                        type: number
                        minimum: 0.001
                      uom_id:
                        type: integer
                        nullable: true
                      location_id:
                        type: integer
                        nullable: true
                      lot_id:
                        type: integer
                        nullable: true
                      lot_number:
                        type: string
                        nullable: true
                        description: >-
                          Lot number for the returned item (used when the
                          product has lot tracking enabled).
                      lot_name:
                        type: string
                        nullable: true
                        description: Alias for `lot_number`.
      responses:
        '201':
          description: Created
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    description: >-
                      A customer return for a sales order — return-only,
                      refund-only, or return-and-refund. Status is `Pending`
                      until received, then `Received`.
                    properties:
                      id:
                        type: integer
                      sales_order_id:
                        type: integer
                        description: >-
                          ID of the originating sales order. For
                          return-and-refund flows the resolved sales order ID is
                          read through the parent refund order.
                      status:
                        type: string
                        enum:
                          - Pending
                          - Received
                      restock:
                        type: boolean
                        description: >-
                          When true, receiving the return puts stock back into
                          inventory; false means stock is not adjusted
                          (`skip_inventory` internally).
                      order_date:
                        type: string
                        format: date
                        nullable: true
                      transaction_type:
                        type: string
                        enum:
                          - return-only
                          - return-and-refund
                        description: >-
                          Resolved from the parent order — return orders linked
                          to a refund order surface as `return-and-refund`.
                      created_at:
                        type: string
                        format: date-time
                      updated_at:
                        type: string
                        format: date-time
                      items:
                        type: array
                        description: Present when `orderItems` is loaded.
                        items:
                          type: object
                          properties:
                            id:
                              type: integer
                            sales_order_item_id:
                              type: integer
                              description: Originating sales order line ID.
                            sku:
                              type: string
                              nullable: true
                            quantity:
                              type: number
                            location_id:
                              type: integer
                              nullable: true
                            lot_id:
                              type: integer
                              nullable: true
                            lot_number:
                              type: string
                              nullable: true
                              description: >-
                                Lot number for the returned item (used on create
                                when the product has lot tracking enabled;
                                resolved to an existing lot, or created if
                                missing).
                            lot_name:
                              type: string
                              nullable: true
                              description: Alias for `lot_number`.
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
        '422':
          description: Validation error
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
      security:
        - BearerAuth: []
components:
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: >-
        Authenticate using a bearer token. To create a token, navigate to
        /settings/api-tokens and click Create API Token.

````